Privacy Policy

Privacy Policy

Effective Date: 19 October 2025
Controller: LC English Hub LTD
Registered Business Address: Wexford, Ireland
Contact Email: hello@lcenglishhub.ie

1. Introduction

LC English Hub LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you purchase or access our digital products, including the H1 Club.

We process your data in compliance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Data We Collect

We collect only the data necessary to provide our services effectively and legally.

a) Data You Provide

When you purchase or interact with LC English Hub LTD, we collect:

  • Name
  • Email address
  • Billing information (processed via Stripe)
  • Any communication you send to us (e.g. support emails)

b) Data Collected Automatically

When you visit our website, basic information may be automatically collected, such as:

  • Device and browser type
  • IP address (anonymised where possible)
  • Time and pages visited
  • Referral source (how you found our site)

This data is collected via secure analytics tools (e.g. Google Analytics) and helps us improve performance and user experience.

3. How We Use Your Data

We use your personal data for the following purposes:

  1. To process your purchase and provide access to the H1 Club.
  2. To deliver digital content and support — e.g., sending login details, updates, and feedback.
  3. To communicate with you regarding your membership, new materials, webinars, and relevant educational offers.
  4. To manage and improve our services and website functionality.
  5. To comply with legal obligations, including tax, accounting, and consumer law.

4. Lawful Basis for Processing

We process personal data on the following lawful bases under Article 6 of the GDPR:

  • Contract Performance: To fulfil your purchase and provide access to the H1 Club.
  • Legal Obligation: To comply with accounting and consumer protection laws.
  • Legitimate Interest: To inform existing customers about new educational content, updates, and similar offers (you can opt out anytime).
  • Consent: For any optional marketing communication beyond essential updates.

5. Email Communication

By purchasing from us, you agree that LC English Hub LTD may contact you via email for:

  • Delivery of your purchase and membership information.
  • Educational updates, resources, and relevant offers related to your purchase.

You may unsubscribe from non-essential marketing emails at any time using the link at the bottom of our emails or by contacting hello@lcenglishhub.ie.

6. Data Sharing

We only share data when necessary to provide our services securely and lawfully.

a) Payment Processing

We use Stripe to process payments. Stripe acts as a separate data controller for payment data.
View Stripe’s privacy practices at: https://stripe.com/privacy.

b) Service Providers

We may use trusted third-party services for:

  • Website hosting and maintenance
  • Email delivery
  • Analytics and error monitoring

All third-party providers are bound by GDPR-compliant agreements ensuring your data remains secure.

We never sell, rent, or trade personal data.

7. Data Storage & Retention

  • Your data is stored securely on encrypted servers within the European Economic Area (EEA) or with GDPR-compliant processors.
  • Payment data (handled by Stripe) is stored under their own retention policies.
  • We retain minimal customer information for up to 6 years to meet accounting and tax obligations, after which it is safely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including:

  • SSL encryption for website traffic
  • Secure payment processing via Stripe
  • Strong password protection for all administrative systems
  • Regular data access reviews

No online system is 100% secure, but we continually improve our security practices to reduce risk.

9. Your Data Rights

Under the GDPR, you have the following rights:

  • Right to Access – request a copy of your personal data.
  • Right to Rectification – correct inaccurate or incomplete data.
  • Right to Erasure – request deletion where data is no longer needed.
  • Right to Restrict Processing – limit how your data is used.
  • Right to Data Portability – request your data in a readable format.
  • Right to Object – object to certain types of processing, such as marketing.

To exercise these rights, contact hello@lcenglishhub.ie.
We will respond within 30 days of receiving your request.

10. Cookies

Our website may use cookies to enhance your experience.
Cookies are small text files stored on your device that help us understand user behaviour and improve site functionality.

You can disable cookies through your browser settings, but doing so may limit some site features.

11. Children’s Data

Our services are intended for students aged 16 and above preparing for the Irish Leaving Certificate.
If you are under 16, you must have parental or guardian consent before providing personal data or purchasing the Service.

12. International Transfers

If any service providers store or process data outside the EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are in place.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or operational adjustments.
The latest version will always display the effective date at the top of this page.

14. Contact & Complaints

If you have any questions about this Privacy Policy or how your data is handled, contact:

Data Controller: LC English Hub LTD
Email: hello@lcenglishhub.ie
Address: Wexford, Ireland

If you believe your data rights have been violated, you have the right to lodge a complaint with:
Data Protection Commission (DPC)
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: https://www.dataprotection.ie